Aftermovie
To celebrate the drop, we hosted our first pop-up with a live DJ, drinks, and great energy. The collection was showcased and sold in-store in Vienna, and selected pieces are still available in limited quantities in-store.
OBSCURA COLLECTION
On Models
SPRING COLLECTION
On Models
HBT POPUP EVENT IN VIENNA
In collaboration with Syrup.
FREQUENTLY ASKED QUESTIONS
NEED HELP?
Where do you ship and how long does delivery take?
We currently ship to Austria, Germany, United Kingdom, Switzerland, Italy, Spain, Czech Republic, Netherlands, Poland and Portugal.
Orders are processed within 1–3 business days. Delivery times vary depending on your location.
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package at any time.
Can I return or exchange my order?
Yes. You can request a return or exchange within 14 days of receiving your order. Items must be unworn, unwashed and in their original condition.
We cover the return shipping costs to make the process as easy and risk-free as possible for you.
To initiate a return or exchange, simply email us at support@havebeenthere.at and our team will guide you through the next steps.
How do I choose the right size?
Our pieces follow a modern streetwear fit and most styles have a slightly cropped cut.If you prefer a more relaxed, longer fit, we recommend going one size up.If you’re unsure about sizing, feel free to email us at support@havebeenthere.at — our team will be happy to help you choose the right size before placing your order.
Will the print fade or crack over time?
No. We use high-quality printing techniques to ensure long-lasting durability and a premium finish.
If you follow the recommended washing instructions, your piece will maintain its shape, color and print quality over time.
Quality is one of our top priorities — every item is made to combine comfort, durability and strong design.
Is my payment secure?
Yes. All payments are processed through secure and encrypted payment providers to ensure your personal and payment information is fully protected.
We do not store any credit card details on our servers.
What if my item arrives damaged or incorrect?
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours at support@havebeenthere.at and include photos of the issue.
We will review your case immediately and make it right as quickly as possible. Your satisfaction is important to us.